Departments and activities
<leeg>The electricity supply in the Netherlands is highly reliable: consumers can trust that they will always have power – 24 hours a day and 7 days a week. All TenneT employees work together to ensure that no power failures occur. Every employee has a specific role in this process.
Besides the three business units TenneT has several staff departments supporting the core business of TenneT. In addition, TenneT has developed a number of services in support of the market.
Ownership, Business Planning and Regulatory Affairs department
TenneT manages the high-voltage grid and the Ownership, Business Planning and Regulatory Affairs (OBR) department devises the framework and preconditions for all investment propositions. Maintenance work has to be implemented safely and particular attention has to be paid to investment costs. OBR also monitors whether TenneT is in compliance with investment laws and regulations, and manages financing from the Office of Energy Regulation (Energiekamer), TenneT’s supervisory authority. OBR is linked to the Asset Management and Transmission Operations business units.
Asset Management business unit
Asset management at TenneT has been structured according to the asset management model used in English-speaking countries. This model assigns distinct roles to the asset owner, asset manager and service providers. Under this approach the asset owner at TenneT (who works on the instructions of the Office of Energy Regulation) prepares the strategy for the high-voltage grid, inclusive of accompanying frameworks and targets. Within these prescribed risk confines, the asset manager formulates proposals for construction and maintenance of the Dutch grid. The asset manager subsequently instructs one of the service providers to carry out the work, manage services and perform maintenance. TenneT uses internal and external service providers.
Transmission Operations business unit
The employees of the Transmission Operations business unit take care of the infrastructure (stations, lines and cables) used by the market parties to transmit electricity. This business unit manages and maintains the grid, takes care of grid planning and provides advice on possible new installations to be constructed. Transmission Operations also continually monitors whether the grid needs to be altered.
System Operations business unit
TenneT monitors how much electricity is transmitted across the grid in the Netherlands every day. The demand for and supply of electricity must be continually balanced to ensure that the proper voltage (at a frequency of 50 Hertz) is maintained in the high‑voltage grid. The System Operations business unit oversees this balance and can adjust any imbalances by utilising regulating, reserve or emergency capacity. The costs incurred by TenneT in this regard are charged on to the market parties by System Operations. This process is called 'imbalance settlement'. TenneT's national control centre and the regional control centra also forms part of the System Operations business unit. From these centres, TenneT monitors the transmission of electricity day and night.
Customer and Market Development staff department
The Customer and Market Development staff department maintains relations with TenneT's key stakeholders: producers, customers, traders and the Netherlands Office of Energy Regulation (Energiekamer). Customer and Market Development does this by drawing up rules, terms and conditions and contracts. This staff department also maintains contacts with the Energiekamer and the Ministry of Economic Affairs.
Finance staff department
The Finance staff department is the financial conscience of the TenneT Group. Its employees draw up the TenneT Group's financial plans and financial statements, in close cooperation with the relevant departments of TenneT TSO and TenneT’s subsidiaries. In addition, the Finance staff department is responsible for the financial accounts and their alignment with the accounts of other companies.
Human Resources staff department
The Human Resources (HR) staff department develops human resources policy and supports the management in implementing this policy. The HR department coordinates the recruitment and selection of new staff, maintains the employee and salary records and advises the Board of Management on organisational developments. The department is also responsible for health & safety and environmental policy.
Corporate Development staff department
Corporate Development consists of the departments Legal Affairs, Public Affairs and Communication. Internally, these departments support TenneT's primary operational process. Corporate Development ensures that TenneT achieves its desired position in the outside world and is able to maintain this position. One way in which this is done is by drawing up the Corporate Communications Plan, which provides guidance for TenneT's external communication. This plan also includes the press policy, which describes TenneT's relationship with the media and the press. The Public Affairs staff department maintains relations with TenneT's political contacts at the local, national and EU level. Public Affairs advisers see to it that TenneT’s position is sufficiently taken into account in decisions made in respect of the electricity transmission industry.
Downloads
Organisation Chart TenneT TSO B.V. (UK) (pdf 290,53 Kb)
