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TenneT would like its customers to be satisfied. Therefore, we are determined to offer you the highest possible level of quality. We want to avoid misunderstandings and we do our best to solve any problems that may arise. If you are nevertheless dissatisfied with anything, please do not hesitate to let us know. This will help us improve our service provision.

If you have a complaint, you can let us know by completing the form below and sending it to us. Within two working days’ time, you will receive a confirmation of receipt via e-mail. After that, our CEO Mel Kroon will send you a written response to your complaint. 

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TenneT TSO B.V